Dependability - hard to find anymore

It is very hard nowadays to find anyone who will do what they say they will so when Bill and I run into a business that does the right thing we want to help them if we can. We have personally had dealings with the businesses below. We also have a list of the people we found to be NOT dependable, it is also below and might be more important than the first list so you know who to avoid.

We recently had to have some warranty work done on our stove. Shorty's of Horse Cave was the person who was sent out. They first called to make sure what parts they needed and they called to see if it was a good time for them to come about 3 days before they said they would have the part in. They came when they said they would and called ahead twice. We were very pleased with their service.
Shorty's TV, Appliance and Furniture Inc.
1040 E Main St.
Horse Cave, KY 42749
270-786-2937

A friend of ours had to have her car checked and called a transmission place that never called her back although she called several times. She ended up calling Doug Wells who returned her call the next day and put her car on his machine to check it. He found nothing wrong with the transmission. For all his trouble he charged her exactly nothing. She asked me to put him in this list because he turned out to be one of the few "good guys."
Wells Trans-Tech
450 Hammondsville Jonesville Rd
Magnolia, KY 42757
270-528-3510

John Perkins owns a welding shop called Young and Furlong in Glasgow, KY. After repeated calls to a local welder here in Horse Cave, (see below in the UNDEPENDABLE section), and broken promises of coming out and no calls when they didn't show up, we talked to John who came when he said he would. He had to cancel once due to a funeral, but he called and rearranged another time and was there and did a great job when he did show up. You can contact him at:
Young and Furlong Welding
640 Reynolds Rd.
Glasgow, KY 42141
270-651-3890

Odell is one of the good guys. He is a good neighbor, he's helpful and friendly and it is obvious his business is good because he always has a lot of big trucks waiting for him in his parking lot. He works on big diesel trucks and tractors.
Odell's Garage
598 Guthrie
Horse Cave, KY 42749
270-786-4855

If you or someone you know needs in home care, the people at Home Health Care are very good. Not only are they dependable, but they are caring, informative and know what they are doing.
Click on their logo to visit their website.

If you need some logging done call:
Marty Miller
At 270 - 786 - 4806
or His cell phone: 270 - 537 - 4205
Marty always called when he said he would, showed up when he said he would, did what he said he would and was very honest and up front in every way.

For Hardware and small engine repair:
Weiss Hardware Store
Tom & Carol Weiss, Owners
950 Main Street
Mundfordville, KY 42765
270.524.9575
Always helpful and friendly and Tom will go out of his way to help you get parts you need. He also does repairs on small engines and has reasonable prices. And he's fun to talk to.

For Office Supplies:
Dunagan Office Equipment
789 Old Dixie Road
Horse Cave, KY 42749
270.786.2412
Office Supplies as well as New, Used, Scratched or Dented Office Furniture.
Grace Dunagan goes out of her way to help us get exactly what we want.

For Heating and Air Conditioning:
Gibbons' HVAC & Electrical Services
107 Quigley St
Cave City, KY
270.773.3851
There is nothing like someone who comes when he says he will.

Cave City, Kentucky
Cave City was given a grant by the state to build something for the farmers. They chose to build a farmers' market pavillion but they placed it way off the beaten path in front of their convention center. Since then, they have told the market it would have to leave so THEY could use the pavillion on several occasions or have just scheduled an event without telling the market. They misrepresented themselves to get the money and use it for themselves instead of the farmers. You would think a city would find a farmers' market to be an asset, but not Cave City. They are a small minded people, most of them having never lived beyond their area so they think that they are big stuff just because they are the "Gateway to Mammoth Cave." Kind of pathetic when the only claim to fame you can think of is to say you are the gateway to somewhere else isn't it? I've had many tourists say they are thinking of moving into the area and I tell them it isn't such a great place. They say, "But the people are so friendly." And I tell them that they are as long as they think they will get money from them but wait till they move in, they will never accept you. They are very two faced. So, Cave City is probably not a place where you would want to live or even visit. There's really nothing here and there ARE other gateways to Mammoth Cave. The market has chosen to move and be on its own. We will be far better off with no affiliation with the convention center.

AMERIGAS
The propane gas company we get our propane through is probably not the best choice for the person who doesn't like to be lied to. AMERIGAS, in Rowletts, KY, just north of Horse Cave, has misbilled us on many occasions. They send us bills with a certain payment on it such as $40 and when we get there they say it is $50. When we paid the $50, they said it was $75 dollars. They can't keep their records straight. As I write this, we ordered gas over two weeks ago and Bill just called to see what is going on. The girl in the office didn't know why it hadn't been delivered, she had been out for 4 days but she found the ticket laying on her desk.
On top of that. you can't catch them open most of the time when you go to pay your bill. During regular business hours they can be closed without any warning, no sign on the door saying they have "Gone Fishing," or anything. Bill just asked if they have regular hours and was told "from 7:30am to 3:30pm." But you have a fifty fifty chance of catching them, even if you don't go around lunch time. We know becuase it happens all the time.
It has been one problem after another with them. It has been SO bad in fact that we are in the process of putting in an outside wood burning stove to get rid of the need for any propane but certainly not AMERIGAS.

D & H WELDING
Tim, who works at the place below, said he would be out on a certain day. That day came and went and he didn't show up, didn't call. Bill stopped in to talk to him and he said he would be out on a certain day and the same thing happened. He never showed up, never had the decency or courtesy to call and let us know he wouldn't be here. We called John in the list above from Young and Furlong's. He did what he said he would.
D & H Welding
910 East Main St
Horse Cave, KY 42749
270-786-1231

HARDY VALLEY LUMBER
Bob, who works for the business below, did the loading for Marty Miller above. Marty did a wonderful job of logging for us but Bob, tore up a lot of our land. A lot of it. And one of his drivers completely destroyed our elderberry bushes even though we had them flagged with red. As if that wasn't enough, he decided he didn't want to take the logs out that way so went another way. Bill showed him where he could drive to avoid any more damage of our landscaping but he went right over it, wooden ties, concrete blocks and all and completely crushed over $2,500 worth of plants. He has never came back to fill in the ruts which are over 2 feet deep in many places and filled with water and mosquitoes. We would warn everyone to avoid him like the plague.
Hardy Valley Lumber
390 Cemetery Rd
Horse Cave, KY

For our neighbors in Kentucky, or anyone else interested in Farmers' Markets,
Come visit Bill and Pat at the Cave City and Hart County's Farmers' Markets Website!
Meet the people who sell their beautiful fruits and veggies, delicious canned
and baked foods, local crafts and you can even buy some online!

Click here for the Farmers' Markets Website.

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